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Security and Privacy

FAQs about Narratize's security and privacy policies

Updated over 2 months ago

Q: How secure is my product documentation?

A: Narratize employs enterprise-grade security:

  • Role-based access controls

  • Audit trails for all actions

  • Regular security assessments

  • Read the full security perspective here

Q: Can I control who sees sensitive documents?

A: Yes, you have granular control through:

  • Hub-level permissions

  • Coming soon:

    • Document-level visibility settings

    • Draft/published states

    • Audit logs to track access

Q: What happens to my data if my company cancels its subscription?

A: Upon cancellation:

  • You have 30 days to export all documents

  • Data is retained for 90 days unless otherwise requested by your organization administrator

  • After 90 days, data is permanently deleted

  • You'll receive multiple notifications before deletion

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