Q: How do templates work in Narratize?
A: Templates help you generate consistent documentation quickly:
Browse templates organized by development phase (Discovery, Scoping, Development, Testing, Launch)
Templates automatically pre-fill with information from your Knowledge Hub
The system prompts you to fill any missing information
You can customize tone, length, and content before generating
Export the document and/or save it as knowledge to a hub
Q: Can I create custom templates?
A: Yes! Custom template creation is available, depending on your company’s subscription type. If available for your organization, you can:
Build templates specific to your organization's needs
Set required fields and formatting
Share templates across your team
Version control your templates
Contact your organization’s Narratize admin or your Narratize CSM to request custom templates.
Q: What if the generated content isn't quite right?
A: You have several options to refine generated content:
Ask the AI to revise specific sections, tone, or try again. Adding specific context for what you want to change will be helpful.
Manually edit in the rich text editor
Add more knowledge to your hub to add source documents for generation
Adjust tone and length using the Styler tool