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Using Your Knowledge Hubs

FAQs from customers about creating and interacting with knowledge hubs.

Updated over 2 months ago

Q: How does the AI understand my documents?

A: When you upload documents, Narratize's AI:

  1. Automatically extracts and analyzes content

  2. Generates metadata, tags, and topics

  3. Makes everything searchable through natural language

Q: Can I edit the AI-generated metadata?

A: Yes! After upload, you'll see a preview of the auto-generated metadata. You can:

  • Review and adjust tags

  • Modify the description

  • Add custom instructions for how the AI should use the document

  • Update topics and categories

Q: How do I search for information in my hub?

A: You can search in two ways:

  1. Keyword search: Use the search bar to find documents by title, tags, or content

  2. Natural language chat: Ask questions like:

  • "What did our user research say about pricing?"

  • "Show me all regulatory requirements for our new product"

  • “Draft a product detail brief I can send to our marketing team sharing the technical product details in an easy to understand way”

Q: What is the Research feature?

A: Research Hub allows you to:

  • Create evidence tables from selected sources

  • Search external academic databases

  • Generate literature reviews and competitive intelligence reports

  • Add custom analysis columns

  • Export research in multiple formats

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